Marketing Week
www.mad.co.uk

Marketing Magazine
www.marketing.haynet.com

Call Centre Focus
www.callcentre.co.uk

The Telegraph
www.telegraph.co.uk

FT
www.ft.com

The Times
www.the-times.co.uk

The Independent
www.independent.co.uk

The Guardian
www.guardian.co.uk

BBC
news.bbc.co.uk

Economist
www.economist.com

Business Week
www.businessweek.com

Harvard Business Review www.hbsp.harvard.edu

Fortune
www.fortune.com

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Direct marketing

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Research

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Search engines

Books